Credit Union House. 10 Manchester Road, Haslingden, Rossendale, Lancashire, BB4 5ST


01706 214 322


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UKCU Annual Conference & AGM

With 10 weeks to go until our Annual Conference & AGM there's still time to book your place. Contact our office on 01706 214 322 or email us at for a booking form and more information.

Our staff and directors are working hard on finalising the programme and more information on this will be available in the coming weeks.


UKCU Christmas Opening Hours

Our office will close at 4pm on Monday 23rd December 2019 and will reopen at 8:30am on Friday 3rd January 2020.

We would like to wish you all a Merry Christmas and a Happy New Year.


South Bank Credit Union Celebrate 30 Year Anniversary 

South Bank Credit Union celebrated their 30th Birthday on the 17th October. To help mark the occasion they hosted a Family Fun Day complete with a bouncy castle, hook a duck and a raffle.

A fantastic landmark to reach, congratulations South Bank!


Affordable Credit Challenge Now Open!

Development grants of between £125,000 to £150,000 will be awarded to up to six community lender/fintech partnerships in November 2019. From these, three winning partnerships will each receive cash prizes of at least £200,000 in Spring 2020.

The application window is now open and will remain open until 8am BST on 30 September 2019.

Click here to find out more!


Payment Systems Regulator Publishes Annual Report

The Payment Systems Regulator (PSR) has today published its Annual Report and Accounts for 2018/19, which reports on its activity over the past financial year. 


They significant progress in several areas:


  • their work led to the introduction of a new industry code that will see banks take responsibility for preventing authorised push payment scams and giving consumers better protection than ever before

  • they began a programme of research into access to cash, and directed LINK to do it all can to fulfil its commitment to maintaining the broad geographic spread of free-to-use ATMs across the UK

  • they launched our third market review to look in detail at the supply of card-acquiring services – a vital part of card payment systems

  • their access programme continues to bear fruit, with more payment service providers than ever joining payment systems – stimulating competition, innovation and choice for consumers and organisations


Scottish Government Issue Funeral Cost Guidance

The Scottish Government have issued new guidance to make it easier to plan the cost of funerals, burials and cremations has been published.

The aim of the guidance is to make clear and consistent information on costs available so that more informed decisions can be made by those planning funerals.

Communities Secretary Aileen Campbell said:

"Worries about affordability can make bereavement even more difficult, particularly where it has not been possible to put aside money for the funeral in advance.

"This guidance, which has been created with industry input, will improve transparency and will I hope be of help to those individuals and families who have lost a loved one."

Click here to read more 


Application form for prize-linked savings pilot

Credit unions in England, Scotland and Wales can apply to be a part of the 2 year pilot - the closing date is the 17th May so a quick response is needed.

Last year the government committed to launching a pilot of a new prize-linked savings scheme for credit unions, to help people increase their financial resilience while boosting awareness and membership of credit unions.

Under the scheme individuals who save will be entered into a draw to win cash prizes. They are looking to partner with 10-15 credit unions for a two year pilot. They invite credit unions who are interested in participating to complete this application form and submit it to:

Applications close on Friday 17th May 2019.


Edward Filene Credit Union Awards for Performance Excellence

With only 2 months to go before the closing date of 30 June, don't miss out on this opportunity to highlight the achievements and successes of your credit union to your peers and the cooperative  community. 


Click here to see all 19 categories, that include Leadership (recognising the contribution of those special people who serve your credit union) Enterprise (your business successes) and Community Outreach (the impact for good of your credit union in your community).

See the Ten Top Tips to make your entries sparkle!
If you're unsure which category to pick or have any other questions on your entry, up to June 23rd the Awards Office can be contacted for guidance in strictest confidence on +44(0)20 8241 2736 or email 

Don't forget - the closing date for entries is June 30th

Good luck with your entries!


DEEU 2019 - Students and Mentors 

DEEU is a fantastic programme and we'd recommend to all to take the step and become a DE if you are able to - you meet so many enthusiastic and motivated credit union people from all over the world and it really inspires and re-energises you and reiterates why we are involved in this movement.  It also opens up lots of opportunities to become a International DE and attend further programmes across the world. Click here for the information pack.


They are also looking for applicants to become Mentors on the programme (must be previous DE Graduate) Click here for a mentor application form


Stop Loan Sharks Newsletter - Winter Issue 2019

Stop Loan Sharks have issued their Winter Issue of their newsletter. The newsletter showcases a number of achievements by Stop Loan Sharks as well as news items related to the war on loan sharks.

You can view their newsletter here.

For more information about Stop Loan Sharks and the work that they do please visit their website.


PSR Factsheet 2019/20

The PSR have published their Annual Report 2019/20, which covers their activity over the past year. Some of the significant milestones they reached include:

  • Protecting people from Authorised Push Payment scams and the implementation of Confirmation of Payee

  • Access to cash through ATMs and longer term sustainable access to payment methods

  • Market review into card-acquiring services to make sure the supply of these services is working well for merchants, and ultimately consumers

  • Overseeing the delivery of the New Payments Architecture to produce good outcomes for payment systems users

  • Continuing to make sure access to payment systems is fair and transparent, enabling participants to provide new and innovative products and services

  • On-going to work with HM Treasury, the Bank of England and Financial Conduct Authority to prepare for EU Withdrawal

The PSR have produced a factsheet that summarises their work over the last 12 months, which you may find useful.


DEEU 2019 - Liverpool

The Credit Union Development Education (DE) training course has been specifically designed to provide individuals with an insight into the cooperative principles, the credit union movement philosophy and international development issues which challenge credit unions today.

This is a unique opportunity to gain valuable knowledge and play a vital role in the development and sustainability of credit unions across the globe - the Credit Union movement.

The DE training course is a 6 day residential held in the Foresight Centre at Liverpool University and facilitated by Marlene Shiels (U.K.) and Lois Kitsch (U.S.A). You will meet and connect with peers from all parts of the world within the credit union sector, including Frontline staff, Volunteers, Chief Executive Officers and Directors.

This unique experience is filled with an invigorating mixture of group work, individual work, influential speakers and presentations ready to prepare you for when you finish. Upon completion, you will join an alumni community where you can keep in contact with other credit union peers.


You can download the information pack here.


Did you know a number of UKCU directors and staff have completed DEEU? Most recently our CEO, Dawn, graduated DEEU class of 2019 (Best class ever!) and is currently raising money to fund places for future scholars both in the UK and overseas? You can donate to her Just Giving page here.